Support / Customer care
Support Center
Product help, subscription questions, privacy requests, refunds, and customer service.
Customer support
Email support@univenturestudio.com with the product name, account email if relevant, purchase platform, and a short description of the issue.
Subscriptions and billing
Subscriptions purchased through Apple App Store or Google Play may need to be managed through that store. Web purchases may be managed through the relevant product account or support channel.
Privacy requests
For deletion, access, or correction requests, include the product name and the email or account identifier used with the product.
Response expectations
We review support requests as quickly as practical. User trust, billing clarity, and privacy requests are treated as priority issues.
The fastest path
Give support enough context to act.
Include the product name, account or purchase email, purchase platform, and a short description of what happened.